MUNICIPAL ASSIGNMENT AS AN EFFECTIVE SERVICE QUALITY CONTROL TOOL
Palavras-chave:
Quality of service, Q uality indicator, Municipal assignmentResumo
At present, a state (municipal) assignment is a mandatory document that needs to be formed and executed to establish the quality indicators of the activity of an institution. This approach follows from Article 69.2 of the Budget Code of the Russian Federation, according to which, a state (municipal) assignment should contain indicators of the quality of the provision of state (municipal) services. Quality indicators for the provision of services provided by state (municipal) institutions should be developed based on the most important problems that service recipients face and comply with applicable regulations.
Publicado
Como Citar
Edição
Seção
Copyright (c) 2020 Dr. (C) Irina Albertovna Duborkina, Dr. (C) Antonina Pavlovna Sokolova, Dr. (C) Rifat Zhamaletdinovich Sirazhdinov, Dr. (C) Olga Anatolyevna Petrina, Dr. (C) Marina Nikolaevna Mironova
Este trabalho está licensiado sob uma licença Creative Commons Attribution-NonCommercial 4.0 International License.
Los autores retienen los derechos de autor y otorgan a Revista Inclusiones el derecho de publicación bajo Creative Commons Attribution 4.0 International (CC BY 4.0). Esto permite el uso, distribución y reproducción en cualquier medio, siempre que se otorgue la debida atribución al autor.
